Delivery

Free delivery on orders over:
Zone A £800,00 - Zone B £1000.00 - Zone C £1200.00 -

Zone D & E WE DO NOT DELIVER TO ZONES D AND E
DELIVERY CHARGES – UK Mainland England and Wales Zone A (Other areas may may incur extra charges)
We have four main delivery tiers, these apply to all items unless otherwise stated.

Free – Delivery is completely free on any orders over £800.00.

£2.38 - £7.65 depending on weight between 0.10KG - 2.0KG Royal mail

£9.50 - From 2KG to 25KG. Small items such as taps, showers or toilet seats. Other carrier

£40.0 - Large or fragile items such as baths, shower enclosures or furniture.Goods palletised for safe delivery
UNLOADING ASSISTANCE – Without exception the customer will be required to provide assistance with the unloading of heavy items from the delivery vehicle.

The delivery tiers refer to mainland UK addresses and do not apply to the Scottish Highlands, other hard to reach places or overseas destinations. Deliveries to these areas may incur a higher charge.
We are able to send certain items to most countries around the globe. All prices are worked out on an order and location basis. So if you do need anything sending outside Mainland UK please call our staff on 01268 550605 or email us your delivery address and goods required for delivery quote.

OUR THIRD PARTY COURIER POLICY - Any items delivered via third party couriers must be checked thoroughly by the customer for damages before signing to accept delivery. The obligation is with you to check your deliveries throughly and should not be left to a third party, tradesmen etc. to inspect goods

Please check all goods carefully on receipt..

If no one is available to receive your order at the time of delivery the courier driver will leave notification of the attempted delivery and return the goods to the regional depot for your area, from where you will be responsible for arranging collection or possible redelivery. Bathrooms and Kitchens Complete operate this policy to provide formal proof with respect to goods being despatched and safely received. Delivery will only be made to the delivery address specified at the time the order is placed. For customer convenience Bathrooms and Kitchens Complete allow customers to specify a different address for delivery at the time of order. For example a lot of customers specify that goods are to be delivered to their place of work or to a neighbour who they know will be available to accept delivery.

Please read our terms and conditions for more information.